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Marvel Care Services

Disability Support Services | Supporting you to identify and conquer goals

Disability Support Services | Supporting you to identify and conquer goals

Disability Support Services | Supporting you to identify and conquer goalsDisability Support Services | Supporting you to identify and conquer goalsDisability Support Services | Supporting you to identify and conquer goals

What we offer

Disability Support Services

Marvel Care offers services and support to children and adults living with diverse disabilities such as, physical and intellectual disabilities, autism, acquired brain injury. 

Our services include Individual Support for both in-home and community access, as well as group activities in the community where participants are assisted in learning social life skills. Our tailored services focus on individual goals so that you can go and conquer your world! 

We understand that individual needs can change over time, therefore Marvel Care Services collaborates with relevant stakeholders to achieve reasonable and positive outcomes for our participants. 

If you would like more information about our services, please email us and we will be happy to assist with your enquiry.

24/7 Support

We know that your needs don't stop when office hours are over. That is why we offer non-face-to-face supports 24/7. 

Person-Centred Approach & Active Support

Our services keeps the person at the center of the decision making process, through active supports. 

Privacy Policy

Marvel Care Services PTY LTD is committed to protect your privacy. We will not collect any information such as contact details and other personal information without you knowingly providing it to us. We use your data to provide and improve the Service. By using the Service, you 

 agree to the collection and use of information in accordance with this policy.


Information Collection And Use

  • We collect several different types of information for various purposes to provide and improve our Service to you. Depending on the needs and requests of the participant and/or the participant’s representative, we may request information about relationships, background, occupation, demographics, dislikes and interests.
  • We collect personal information for emergency and ongoing contact purposes; online transactions; organising appropriate services as requested, and general inquiries.
  • All collected information will only be used for the intended services.

 


Types of Data Collected

Personal Data: While using our Services, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you.


Personally identifiable information may include, but is not limited to:

• Email address;

• First name and last name;

• Phone number;

• A address (residential and postal);

• Cookies and Usage Data


Usage Data: We may also collect information that your browser sends whenever you visit our website or when you access any  of our online services by or through a mobile device.

  • This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
  • When you access the Service by or through a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.

   

Use of Data

Marvel Care Services PTY LTD uses the collected data for various purposes:    

  • To provide and maintain the Service;
  • To notify you about changes to our Service;
  • To allow you to participate in interactive features of our Service when you choose to do so;
  • To provide customer care and support;
  • To provide analysis or valuable information so that we can improve the Service;
  • To monitor the usage of the Service;
  • To detect, prevent and address technical issues.


Transfer of Data

If you are located outside Australia and choose to provide information to us, please note that we transfer the data, including Personal Data, to Australia and process it there.


Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.


Marvel Care Services PTY LTD will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other personal information.

   

 

Disclosure of Data (Legal Requirements)

Marvel Care Services PTY LTD may disclose your Personal Data in the event that we have reasonable grounds to believe that such action is necessary to:

  • Comply with a legal obligation;
  • Protect and defend the rights or property of Marvel Care Services PTY LTD and its clients/participants;
  • Prevent or investigate possible misconduct in connection with the Service/s received from us;
  • Protect the personal safety of participants using our Service or the public;
  • Protect against legal liability.


Security Of Data

The security of your data is important to us, but no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.


We are happy to provide copies of your personal data to you for extra security.



Service Providers

Marvel Care Services is committed to quality in the services we provide. We may employ third party companies and individuals to facilitate our service as service providers to provide the Service on our behalf, to perform service-related services or to assist us in analysing how our Service is used.

  • These third parties may have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.



Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.


We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.


Children's Privacy

Our Service does not address anyone under the age of 18 ("Children").


We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we will take steps to verify and remove unverified information from our servers.



Changes To This Privacy Policy 

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the appropriate platform (our website).


We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.


You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.


Contact Us

If you have any questions about this Privacy Policy, please contact us

By email: info@marvelcareservices.com